These Terms and Conditions govern your access to and use of the website, online store, products, and related services (collectively referred to as the Services). By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the Services immediately.

You may only use the Services for lawful purposes and in accordance with these Terms. You agree not to engage in any activity that could damage, disable, overload, or impair the operation of the website or interfere with other users’ ability to access or use it. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any actions performed under your account will be considered your responsibility, whether or not you authorized them.

All purchases made through the online store or any affiliated purchasing platforms are subject to acceptance and availability. Product descriptions, pricing, and availability may change at any time without prior notice. Orders may be declined or canceled at our discretion, including but not limited to cases involving pricing errors, incorrect product information, or suspected fraudulent activity. Customers are required to be at least 18 years old and must provide valid payment details when placing an order. Once an order has been successfully processed, a confirmation will be sent to the email address provided during checkout. Unless otherwise specified, all sales are considered final.

Shipping options, associated costs, and estimated delivery times are displayed during the checkout process. Promotional offers such as free shipping may be subject to certain limitations depending on location or order value, as described in the specific promotion details. Delivery timelines are estimates only and may be affected by third-party carriers or unforeseen circumstances. It is the customer’s responsibility to ensure that all shipping information provided is accurate and complete. We are not responsible for delays or delivery failures resulting from incorrect or incomplete information.

In most cases, returns, exchanges, or refunds are not permitted unless explicitly stated otherwise. If a product arrives defective or if there is an error with your order, you may contact customer support for assistance. Requests for resolution may require proof of purchase and supporting documentation. Any approval for replacement or refund will be handled on a case-by-case basis at the sole discretion of the service provider.

All content available through the Services, including but not limited to text, images, graphics, logos, designs, and product materials, is protected by applicable intellectual property laws and remains the property of its respective rights holders. You may not copy, reproduce, distribute, modify, or create derivative works from any content without prior written authorization.

Certain areas of the Services may allow users to submit reviews, feedback, comments, or other materials. By submitting content, you grant a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the operation and promotion of the Services. You agree not to submit any content that is unlawful, defamatory, abusive, obscene, or that infringes upon the rights of any third party. Any content submitted remains your responsibility.

Your use of the Services is also subject to the applicable Privacy Policy, which describes how personal data is collected, used, and stored. By using the Services, you acknowledge and agree that certain personal information may be collected and processed in order to provide functionality, fulfill orders, and improve user experience.

The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. There is no guarantee that the Services will operate without interruption, delay, or error, or that they will be free from viruses or other harmful components. To the fullest extent permitted by law, no liability is assumed for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Services or any products obtained through them.

These Terms are governed by and interpreted in accordance with the laws of the state of New York, United States, without regard to conflict of law principles. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of courts located within New York.

We reserve the right to modify or update these Terms at any time. Any changes will be posted within the Services, and continued use of the Services after such updates constitutes acceptance of the revised Terms.

For any questions or concerns regarding these Terms, you may contact us at the following email address: calicocritterus@outlook.com

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in full.